The Digital Services Act (DSA) is a regulation at the European Union level intended to create a safer and more accountable online environment. It addresses illegal and harmful online activities, aims to reduce the spread of disinformation, and provides protections for fundamental rights, while supporting an open digital ecosystem.
The DSA defines intermediary service providers as entities offering network infrastructure, hosting services, and online platforms that facilitate user access to goods, services, or content.
This regulation applies to all intermediary service providers operating within the EU. CSL, as a provider of these services, has specific responsibilities under the DSA, including requirements from Articles 11 (Point of contact for authorities) and 12 (Point of contact for recipients) to designate a single point of contact for DSA-related communications. Inquiries regarding the DSA can be directed to CSL at dsa@csl.com.mt.
Article 15 (Transparency reports) of the DSA also requires CSL to publish transparency reports concerning any content moderation activities. These reports provide information on CSL’s approach to transparency, protection of user rights, and efforts to address disinformation.
CSL’s Transparency Report for the period Feb 2024 – Feb 2025 is available below.
